Helpful Information

INSURANCE

We are in-network with the following insurance companies:

• Aetna 

• Blue Cross Blue Shield 

• Cigna

• Carolina Behavioral Health Alliance

• Medcost 

• Tricare

• UnitedHealthCare 

• Medicaid: UnitedHealthCare Community, Partners Behavioral Health, Trillium, Vaya Health, Healthy Blue, Wellcare, AmeriHealth

 

PAYMENT

Our policy is to collect the amount of the assessment or therapy session at the beginning of each session. Unless we both agree that you were unable to attend due to circumstances beyond your control, you will be responsible for full payment for any missed appointments.

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CANCELLATION POLICY
Our cancellation policy is that a 24-hours' notice is required to cancel your appointment. If you do not give us this advance notice of cancellation, we must charge you the full cost of your booked session.
 

RATES

• Intake and Assessment: $200

• Therapy Sessions: $150

• Phone Consultations: $30.00 per quarter hour billed to the nearest quarter hour. This includes phone consultations with you directly or other healthcare, school, legal, or necessary parties regarding your or your child’s case.

• Written Communication: Communication such as Summary Reports for legal purposes, educational use, or other purposes outside the scope of Voice for Children & Nurturing Families will be billed at $100.00 an hour with a minimum of 3 hours and will be paid prior to the written communication being released.

• Court Appearance: Voice for Children & Nurturing Families reserves the right to refuse court appearances or testimony. Understand that there will be a $600.00 non-refundable deposit for each court date scheduled. Court support or participation by the therapist will be billed at $300.00 an hour, including travel time, for a minimum of five hours.

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If you are insured and we are in-network (or participate as an out-of-network provider) with your insurance company, your copay is due at the time services are rendered. We will bill your insurance company the remainder of the amount due. If you do not have a copayment, we will bill your insurance company the full amount due. We will file insurance claims for you. If your insurance plan has an unmet deductible or the claim is denied for service, you are responsible for payment. We encourage you to contact your insurance company to answer questions you may have about the extent to which our fees are reimbursable. We ask that you authorize payment of medical benefits directly to Voice for Children & Nurturing Families. We may use and disclose medical information about you so that the services received may be billed and payment may be collected. Please also understand that we may tell your health plan about the treatment you will receive to obtain prior approval and determine whether your plan will cover the proposed treatment.

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Our policy is to collect the amount of your copayment unless we both agree that you were unable to attend due to circumstances beyond your control. It is important to note that insurance companies do not provide reimbursement for canceled sessions; thus, you will be responsible for full payment for any missed appointments.